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Increased Wages: Should Your Small Business Follow the Trend?
As it stands now, the federal set minimum wage is $7.25 an hour, but the start of 2016 saw an increase of wages for many cities, states, and companies that (in some cases) put them well above the country’s minimum wage. Beginning New Year’s Day, 14 states increased their minimum wage above the federal standard; [...]
Responding to Reviews
Even though the holiday season is over, many people are still out giving—they are gifting their reviews. Over the next few weeks, many small business owners can expect both praise and complaints to come across the main review websites like yelp; but how much do reviews actually effect businesses and what can you do to [...]
6 Important Customer Service Skills
Customer Service is one of the most vital aspects for a business. This comes in the form of both being able to address problems and also to make sales. There are 6 basic skills that everyone in customer service should have.
This means taking the time to understand the customer’s problems and needs. This maybe as [...]
How to Interview so You Get the Right Employee
With the holiday season fast approaching, many businesses are discovering that they need to hire extra help; but once you put the Help Wanted sign in the window and you get some people in that have filled out applications, how do you conduct a successful job interview? In order to hire the best candidate for [...]
How to Write a Maternity Leave Policy
When one of your employees is expecting, it can be a stressful time not only for them, but for you. According to a 2008 survey, over 60% of workers had children under the age of 6—and that is a lot of maternity leave. Big companies are regulated under the Family Medical Leave Act (FMLA), which [...]
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